​Shipping Methods

During ORDER CHECKOUT and after you have confirmed your ADDRESS, you have 2 Shipping Method Options to choose from.

  1. Free Shipping - is available for all customers with minimum order amounting to SAR 500.00.  It will only require 4-5 business days to have your order delivered to your preferred address within the city of Riyadh ONLY.

  2. Distant Shipping - offers delivery convenience service to customers who orders from us and will require the items to be delivered outside the city of Riyadh. The fee amount will not be fixed.  It depends on two (2) factors such as;

                a. Proximity of delivery address from our physical store and, 
                b. Size of item(s) to be delivered.

    We strongly recommend the customer to contact us so we can arrange the delivery request in your convenience.  Often, negotiation is applicable with regards to  delivery request as we understand the delivery cost must not hinder our customer to feel comfortable and secure making transaction with us.

​Payment Options

You can either settle the payment via Online or COD (Cash-On-Delivery).  Please note that online transaction may incur transaction charges while COD will be fixed or pay as you order.  Kindly prepare exact amount though if you would prepare the later payment mode to avoid hassle upon item delivery.  Click the square box below the payment option to accept the terms and condition and type-in the COUPON CODE then press apply button to avail additional applicable discounts.

  1. Online Payment - a more convenient way to settle payment which currently is becoming trend even to average business establishments. Below is the list of online payment mode:

                a.  VISA
                b.  MASTERCARD
                c.  MADA
                d.  STC PAY
                e.  MAC PAY
                f.  PAYPAL

  2. COD (Cash-On-Delivery) - while some customer find it more secure to avail Online payment mode, there are still some who prepare Cash-On-Delivery for valid reasons.  We always remind our customer to prepare exact amount in order to avoid hassle during payment once the delivery is at your doorstep.

*Note: Additional shipping charge may be computed automatically and will reflect on the computation section should you prepare to deliver the ordered item outside the city of Riyadh.     

Track Your Order

What does the status of my package mean?
Can I track my order on the logistics partner's website?
I can't track my order on carrier tracking page.  How do I track my order?
How to I track my order status?
How will I know the new delivery time lead of my order?


Is my area serviceable during the Extreme Enhanced Community Quarantine?

Can Saudi-Emaar Furniture & Design deliver anywhere in the Saudi Arabia?

My order status is delivered but I did not receive it.  What do I do?

How do I change my address?

My order is delayed.  When will I receive it?

Why did I receive my order in separate deliveries?

Why was my order or part of my order shipped via sea?

I just received an e-mail saying that my item has been shipped.  When will I receive my order?

I need my order now, can Saudi-Emaar Furniture & Design speed up the delivery?

I ordered multiple items, but I only receive 1, where are my other items?

I ordered multiple items, but why did I receive only 1 e-mail and one tracking number?

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